Terms of Service
Please read these terms carefully before using our services or placing orders with Suzhou Ansbern Sports Co., Ltd.
Table of Contents
Acceptance of Terms
Agreement to use our manufacturing services
By engaging with Suzhou Ansbern Sports Co., Ltd. ("Ansbern," "we," "us," or "our") for manufacturing services, you ("Client," "you," or "your") agree to be bound by these Terms of Service.
These terms constitute a legally binding agreement between you and Ansbern. If you do not agree to these terms, please do not proceed with any orders or use our services.
Our Services
OEM/ODM bicycle and e-bike manufacturing
Ansbern provides comprehensive bicycle and electric bicycle manufacturing services, including but not limited to:
- Frame and fork manufacturing in our in-house facility
- Complete bicycle assembly and quality control
- Supply chain management and component sourcing
- Custom design and engineering support
Orders & Manufacturing
Production process and delivery terms
All orders require a signed manufacturing agreement specifying quantities, specifications, delivery schedules, and pricing. Orders become binding upon our written acceptance and receipt of required deposits.
Order Processing
- • Minimum order quantities apply and vary by product category
- • Production timelines are estimates and subject to component availability
- • Changes to confirmed orders may incur additional costs and delays
- • Force majeure events may affect delivery schedules
Quality Assurance
Our commitment to manufacturing excellence
We maintain strict quality control processes throughout production, adhering to European safety standards and industry best practices. All products undergo multi-stage inspections before shipment.
Quality issues must be reported within 30 days of delivery. We will work with clients to resolve legitimate quality concerns through repair, replacement, or credit as appropriate.
Payment Terms
Pricing, deposits, and payment schedules
Standard Terms
- • 30% deposit upon order confirmation
- • 70% balance before shipment
- • Payment via T/T bank transfer
- • Late payments incur 1.5% monthly interest
Currency & Pricing
- • All prices quoted in USD
- • Prices valid for 30 days from quotation
- • FOB Shanghai, China unless specified
- • Client responsible for duties and taxes
Intellectual Property
Protection of designs and proprietary information
Client retains ownership of all proprietary designs, specifications, and branding provided to Ansbern. We commit to maintaining strict confidentiality and will not reproduce client designs for other parties.
Non-disclosure agreements (NDAs) are standard for all manufacturing partnerships. We respect market exclusivity arrangements and maintain separate production lines when required.
Liability & Warranties
Limitations and coverage scope
Ansbern's liability is limited to the contract value of defective products. We provide warranties against manufacturing defects but not against normal wear, misuse, or modifications made after delivery.
Important Notice
Clients are responsible for ensuring products meet their local market regulations and safety requirements. Ansbern provides manufacturing services but does not guarantee regulatory compliance in destination markets.
Termination
Contract cancellation and dispute resolution
Either party may terminate agreements with 30 days written notice, subject to completion of work-in-progress. Cancellation fees may apply for orders already in production.
Disputes will be resolved through arbitration in Suzhou, China, under Chinese law. We encourage direct communication to resolve issues before formal procedures.
Questions About These Terms?
Our team is here to clarify any aspects of our Terms of Service and discuss how we can support your manufacturing needs.