Privacy Policy

Introduction

Suzhou Ansbern Sports Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name, email address, phone number, and company information
Business inquiries and project specifications
Billing and shipping addresses for business transactions

Technical Information

We automatically collect certain technical information when you visit our website:

IP address, browser type, and operating system
Pages visited, time spent on pages, and referral sources
Device information and usage patterns

How We Use Your Information

We use the collected information for various purposes, including:

To respond to your inquiries and provide customer support
To process business transactions and fulfill orders
To improve our website, products, and services
To send you relevant business communications and updates
To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your consent: When you explicitly agree to share your information
Service providers: Trusted partners who assist us in operating our business
Legal requirements: When required by law or to protect our legal rights
Business transfers: In connection with mergers, acquisitions, or asset sales

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL encryption for data transmission
Secure servers and database protection
Access controls and employee training
Regular security assessments and updates

Your Rights and Choices

You have certain rights regarding your personal information:

Access: Request information about the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. These technologies help us:

Remember your preferences and settings
Analyze website traffic and user behavior
Improve website functionality and user experience

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Get in Touch

Email: privacy@ansbernbikes.com

Phone: +86 512 57403716

Policy Updates: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.